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Employee And Customer Survey

There are a number of different ways to get feedback. FlexiEle’s employee survey software may be the best and easiest to use. Organizations are interested in surveys for a number of topics. From external customers and stakeholders to employee engagement, benefits satisfaction, and feedback from training and other events, creating and sending surveys has never been easier. Internal and external stakeholders can be contacted by email, hard copy, or through self-service (internal), creating efficient and convenient ways to hear from staff and customers to see that responses lead to positive changes.

Getting answers to important questions

Create Survey

An intuitive survey process. Organizations have different survey needs. Sometimes a custom survey is needed. Other times you are asking routine questions and it may not necessary to reinvent the wheel. The Survey module offers template surveys to use when appropriate, but also an easy-to-use process that walks users through the creation of custom surveys. Once created, the survey can be distributed with a link via email or posted to the Intranet.

Define Survey for Employee or Customer
Define Survey Questionnaire

Question Bank

The recipe for a successful survey. The question repository is a robust gathering of potential questions an organization might use for use in surveys for internal and external customers. Furthermore, questions can be added to the bank. Having all of this information accessible means more efficient creation of important feedback tools.

Analysis

Turn information in to results. Asking the questions and collecting the answers is only two-thirds of the equation. Having the ability to compile and analyze that information for useful feedback makes the difference. FlexiEle’s survey module allows users to gather understandable feedback that can be reported to the appropriate individuals, committees, departments or senior management. The system will not only report responses and statistics on response rates, but can also easily move the data into charts and graphs for presentation purposes.

Survey Reports

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