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    • Basic HRMS
    • Payroll & Outsourcing
    • Expense Management
    • Recruitment & Onboarding
    • Learning Management
    • Performance Management
    • Employee Helpdesk
    • Travel Management
    • Employee Engagement
    • Asset Management System
    • Exit Management System
    • Business Intelligence
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  • Join Our team
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Employee Engagement

Employee Helpdesk

Employee’s efficiency enabled through efficient support system
FlexiEle’s customizable Helpdesk module adapts to the specific processes of organization and ensures its users get timely and high-level assistance to their problems

Helpdesk Setup

  • Categorize tickets on various parameters for all departments
  • Manage assignees and escalation ladder for different types of tickets
  • Define response template to save time and quickly respond to any ticket type
  • Transfer tickets to respective support group in case the ticket belong to other support group
  • Manually assign tickets to assignees/employees who can resolve specific tickets
  • Manage moderators for different ticket types who can manage tickets and assign tickets to assignees for quicker and hassle-free issue resolution, a quality of leading Employee help desk softwares in India such as FlexiEle
  • Integrate email with the software to provide immediate email notification when any action is taken related to a ticket

Employee Self Service

  • Raise, prioritize tickets against any issue, complaint or query and upload documents
  • Directly chat with the assignees for real time solution
  • Track ticket progress and their current status, Re-open till it is resolved

Reporting and Analysis

  • Tracking, reporting and analysis of tickets department or category wise
  • View and manage ticket log of all outstanding and closed tickets
  • Improve operational efficiency by analysing all tickets based on TAT and get the most of the Employee help desk software
  • Export reports of help desk tickets in Xlsx or Print

Quick Links

  • Product & Services
  • About Us
  • Join the team
  • Blog
  • contact

Product & Services

  • Basic HRMS
  • Payroll & Outsourcing
  • Expense Management
  • Recruitment & Onboarding
  • Learning Management
  • Performance Management
  • Employee Helpdesk
  • Travel Management
  • Employee Engagement
  • Asset Management System
  • Exit Management System
  • Business Intelligence

Registered Address

D-314 FF, Sushant Arcade, Sushant Lok-1, Gurgaon-122009, Haryana, India

Corporate Address

D-314 FF, Sushant Arcade, Sushant Lok-1, Gurgaon-122009, Haryana, India
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@2023 flexiele.com.









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    Job Title — React.js Developer

    Location — Plot 82, Sector 44, Gurgaon

    React.js Developer Responsibilities:
    • Meeting with the development team to discuss user interface ideas and applications.
    • Reviewing application requirements and interface designs.
    • Identifying web-based user interactions.
    • Developing and implementing highly responsive user interface components using react concepts.
    • Writing application interface codes using JavaScript following react.js workflows.
    • Troubleshooting interface software and debugging application codes.
    • Developing and implementing front-end architecture to support user interface concepts.
    • Monitoring and improving front-end performance.
    • Documenting application changes and developing updates.
    React.js Developer Requirements:
    • Bachelor’s degree in computer science, information technology, or a similar field.
    • Previous experience working as a react.js developer.
    • In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
    • Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
    • Experience with user interface design.
    • Knowledge of performance testing frameworks including Mocha and Jest.
    • Experience with browser-based debugging and performance testing software.
    • Excellent troubleshooting skills.
    • Good project management skills.
    Minimum Qualifications
    • B.Tech degree in Computer Science, Information Systems or other related computer engineering field.
    • 3+ years experience in coding languages such as React, JavaScript & API integration.
    • 3+ years experience working with a relational database.
    • 3+ years experience with object-oriented software development.
    • SQL experience in handling volumes of data and performance tuning.
    • Experience in system design (data modeling, BE Design & complexity considerations).
    • Proven experience translating business requirements into software requirements and explain the systems design.
    • Proven experience working effectively with cross-functional teams.
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    Job Title — PHP Developer

    Responsibilities:
    • Writing application codes using JavaScript following PHP workflows.
    • Troubleshooting software and debugging application codes.
    • Documenting application changes and developing updates.
    Key Skills Required:
    • Knowledge of MySQL database, JavaScript, web services, APIs, connectors etc.
    • Experience translating business requirements into software requirements and explain the systems design.
    • Experience working effectively with cross-functional teams.
    • The candidate should be able to join soon and take care of the responsibilities assigned.
    Qualifications:
    • B.Tech degree in Computer Science, Information Systems or other related computer engineering field.

    Experience:

    • 2-4 years experience in PHP Development.

    Benefits:

    • Compensation – 3.0-5.0 L per annum.
    • Provision of PF – if opted by employee.   

    Other Details:

    • Timing – Mon to Friday 10am – 6pm. 2nd and 4th Saturday Off.
    • Location – Work from Home till December 2022.
    ×

    Job Title – React.js Developer

    Responsibilities:

    1. Meeting with the development team to discuss user interface ideas and applications.
    2. Reviewing application requirements and interface designs.
    3. Identifying web-based user interactions.
    4. Developing and implementing highly responsive user interface components using react concepts.
    5. Writing application interface codes using JavaScript following react.js workflows.
    6. Troubleshooting interface software and debugging application codes.
    7. Developing and implementing front-end architecture to support user interface concepts.
    8. Monitoring and improving front-end performance.
    9. Documenting application changes and developing updates.

    Qualification & Skills: 

    1. Bachelor’s degree in computer science, information technology, or a similar field.
    2. Previous experience working as a react.js developer.
    3. In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
    4. Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
    5. Experience with user interface design.
    6. Knowledge of performance testing frameworks including Mocha and Jest.
    7. Experience with browser-based debugging and performance testing software.
    8. Excellent troubleshooting skills.
    9. Good project management skills.

    Experience:

    1. 3+ years experience in coding languages such as React, JavaScript & API integration.
    2. 3+ years experience working with a relational database.
    3. 3+ years experience with object-oriented software development.
    4. SQL experience in handling volumes of data and performance tuning.
    5. Experience in system design (data modelling, BE Design & complexity considerations).
    6. Proven experience translating business requirements into software requirements and explain the systems design.
    7. Proven experience working effectively with cross-functional teams.

    Other Details: 

    • Timing – Mon to Friday 10am – 6 pm. 2nd and 4th Saturday Off
    • Location – Work from Home for till Jun 2022 as of now. 

     

    ×

    Job Title — React.js Developer

    Location — Plot 82, Sector 44, Gurgaon

    React.js Developer Responsibilities:
    • Meeting with the development team to discuss user interface ideas and applications.
    • Reviewing application requirements and interface designs.
    • Identifying web-based user interactions.
    • Developing and implementing highly responsive user interface components using react concepts.
    • Writing application interface codes using JavaScript following react.js workflows.
    • Troubleshooting interface software and debugging application codes.
    • Developing and implementing front-end architecture to support user interface concepts.
    • Monitoring and improving front-end performance.
    • Documenting application changes and developing updates.
    React.js Developer Requirements:
    • Bachelor’s degree in computer science, information technology, or a similar field.
    • Previous experience working as a react.js developer.
    • In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
    • Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
    • Experience with user interface design.
    • Knowledge of performance testing frameworks including Mocha and Jest.
    • Experience with browser-based debugging and performance testing software.
    • Excellent troubleshooting skills.
    • Good project management skills.
    Minimum Qualifications
    • B.Tech degree in Computer Science, Information Systems or other related computer engineering field.
    • 3+ years experience in coding languages such as React, JavaScript & API integration.
    • 3+ years experience working with a relational database.
    • 3+ years experience with object-oriented software development.
    • SQL experience in handling volumes of data and performance tuning.
    • Experience in system design (data modeling, BE Design & complexity considerations).
    • Proven experience translating business requirements into software requirements and explain the systems design.
    • Proven experience working effectively with cross-functional teams.
    ×

    Job Title – HR Consultant

    Responsibilities:

    1. Understanding of all the modules of FlexiEle HRMS, its work flows and functionalities
    2. Work with FlexiEle’s technical team in HRMS implementation process for any new client
    3. Understanding Clients HRM requirement and bridge it with technical team
    4. Support existing FlexiEle HRMS client with their day-to-day queries or specific requirements
    5. Work as bridge between clients and company’s technical team

    Key skills required:

    1. Understanding of HR Management and complete employee life cycle
    2. Good communication skill (spoken English) to interact with clients
    3. Positive, problem-solving and flexible attitude with patience

    Qualifications:

    1. BBA/MBA with HR specialization would be preferred
    2. BE/B Tech with CS background can also apply if they want to explore functional role
    3. Any other graduate with experience in HR domain

    Experience:

    1. MBA HR freshers
    2. 6 months to 1 year for other graduate with CS or HR back ground

    Benefits:   

    1. Compensation as per industry 
    2. Provision of PF – if opted by employee   

    Other Details:

    Timing – Mon to Friday 10am – 6 pm. 2nd and 4th Saturday Off.

    Location – Work from Home from Delhi-NCR till Dec 2022, but may require once/twice in a month visit to client office within NCR.

    ×

    Job Title — PHP Developer

    Responsibilities:
    • Writing application codes using JavaScript following PHP workflows.
    • Troubleshooting software and debugging application codes.
    • Documenting application changes and developing updates.
    Key Skills Required:
    • Knowledge of MySQL database, JavaScript, web services, APIs, connectors etc.
    • Experience translating business requirements into software requirements and explain the systems design.
    • Experience working effectively with cross-functional teams.
    • The candidate should be able to join soon and take care of the responsibilities assigned.
    Qualifications:
    • B.Tech degree in Computer Science, Information Systems or other related computer engineering field.

    Experience:

    • 2-4 years experience in PHP Development.

    Benefits:

    • Compensation – 3.0-5.0 L per annum.
    • Provision of PF – if opted by employee.   

    Other Details:

    • Timing – Mon to Friday 10am – 6pm. 2nd and 4th Saturday Off.
    • Location – Work from Home till December 2022.
    ×

    Job Title – Business Development Associate

    Roles and Responsibilities:

    Apply digital and Social marketing strategies 

    Market research and analysis for prospective clients  

    Complete Software Sales cycle from lead generation – product demo to closure 

    FlexiEle HRMS demo presentation in person [within NCR] or online across locations.  

    Skill Set:  

    Strong communication, people and persuasion skills. 

    Ability to prioritize,manage time efficiently and multitask

    Ability to articulate ideas and present it

    Professional Qualification:

    MBA-Marketing/B.tech with 2 to 3 years of experience

    Experience in Online and offline marketing 

    Experience in lead generation & sales cycle

    Experience selling SAAS products would be beneficial.

    Benefits:   

    1. Compensation as per industry 
    2. Provision of PF – if opted by employee   

    Other Details:

    Timing – Mon to Friday 10am – 6 pm. 2nd and 4th Saturday Off.

    Location – Work from Home from Delhi-NCR or Bangalore but occasional visit for In person Demo within city would be required. 

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    Job Title – Payroll Consultant

    Responsibilities:

    1. Understanding of FlexiEle HRMS – Payroll Software, its work flows and functionalities
    2. Working with FlexiEle’s team for the implementation of payroll software for new clients  
    3. Understanding client’s Payroll requirements and processing payroll using FlexiEle software 
    4. Support existing FlexiEle Payroll clients with their day-to-day queries or specific requirements
    5. Interact with clients on their payroll input and push these inputs from Excel into our system. Verify payroll before sending it to the clients
    6. Work as bridge between clients and company’s technical team for payroll related queries resolution

    Key skills required:

    1. Knowledge of India Tax calculation is a must
    2. Knowledge of Statutory compliance like PF, ESI, PTax etc is a must
    3. Knowledge of Tax Challans is a must
    4. Decent communication skill to interact with clients
    5. Positive, problem-solving and flexible attitude with patience

    Qualifications:

    1. BBA/MBA with HR/Finance specialization 
    2. B Com/ M Com with knowledge of Indian payroll and Taxes 
    3. Any other graduate with experience in Payroll domain

    Experience:

    1. 1 -2 years India Payroll processing experience 

    Benefits:   

    1. Compensation as per industry 
    2. Provision of PF – if opted by the employee   

    Other Details:

    Timing – Mon to Friday 10am – 6 pm. 2nd and 4th Saturday Off.

    Location – Work from Home from Delhi-NCR/ Bangalore till Dec 2022, but may require once/twice in a quarter visit to client office within city.

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